Encrypted Support Channel

SECURE CONNECTION

SECURITY PROTOCOL: All sensitive communications regarding orders, disputes, or vendor applications MUST be encrypted using PGP. Unencrypted messages containing private information (addresses, transaction hashes) will be automatically purged for your safety.

System Status

Ticket Queue: Low Load
Avg. Response: ~2.5 Hours
Support Staff: ACTIVE
Language: EN / FR

Emergency Contact

For critical security vulnerabilities or administrative emergencies only. Do not send order inquiries here.

[email protected]
PGP Encryption Required

Ticket Rules

  • 01. Search the FAQ database before opening a ticket.
  • 02. Include exact Order ID and Transaction ID (TXID).
  • 03. NEVER share your private keys or mnemonic seed.
  • 04. One ticket per issue. Spamming resets your queue position.

Official Public Key

Verify all signed messages against this key. Fingerprint: 4D21 89A2 F4B1 3390 ...

Create Support Ticket